Demand forecasting is the process of predicting future customer demand for products or services. It uses historical data, market trends, and economic indicators to estimate sales volumes.
Demand forecasting involves using analytical techniques to estimate future customer demand for a product or service over a specific period. This process typically leverages historical sales data, current market trends, planned marketing activities, economic conditions, and competitor actions. The goal is to provide businesses with insights into potential sales volumes, enabling more informed decision-making across various departments.
For e-commerce businesses, accurate demand forecasting is fundamental to operational efficiency and profitability. It directly impacts inventory management, allowing retailers to optimize stock levels, minimize holding costs, and prevent both stockouts and overstock situations. Without reliable forecasts, e-commerce operations risk disappointing customers with unavailable products or tying up capital in excess inventory that might become obsolete.
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