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B2B marketing

E-commerce strategy1/5/2026Intermediate Level

B2B marketing refers to the strategies and tactics used to promote products or services to other businesses, rather than directly to individual consumers. It focuses on rational decision-making and long-term relationships.

What is B2B marketing? (Definition)

B2B marketing is a strategy where one company sells products or services to another company. It differs from B2C marketing because it targets professional organizations instead of individual shoppers. These sales often involve several stakeholders and a more detailed buying process. This approach focuses on building long-term partnerships. Buyers usually make decisions based on logic, efficiency, and return on investment. Because the stakes are higher, the sales cycle often takes months rather than days. Common tactics include: * Sharing technical product specifications * Using account-based marketing (ABM) * Attending industry trade shows * Direct sales outreach Success in this field requires accurate data. WISEPIM helps businesses manage the complex product information and technical details that B2B buyers need to make informed decisions.

Why B2B marketing is Important for E-commerce

B2B marketing is the strategy a company uses to sell products or services to other businesses online. It helps e-commerce brands reach a wider audience and makes the buying process faster. Businesses use webshops, marketplaces, and private portals to handle these transactions. B2B products are often complex and require very specific details. Buyers look for technical data, safety standards, and clear manuals before they buy. A PIM system helps manage this information so it stays consistent everywhere. Using a tool like WISEPIM ensures that customers always see the correct specifications. This accuracy builds trust and helps professional buyers make better decisions.

Examples of B2B marketing

  • 1A software company creates whitepapers and webinars to teach IT managers about new cybersecurity tools.
  • 2A manufacturer runs LinkedIn ads to reach procurement managers at large industrial firms.
  • 3An office supply distributor offers custom pricing and bulk discounts through a private online portal.
  • 4A construction supplier shares product data and technical drawings with platforms used by architects and contractors.

How WISEPIM Helps

  • Centralized Product Data: WISEPIM stores all product details in one place. This includes technical specs, compliance data, and images. It keeps your information the same across every B2B sales channel.
  • Enhanced Product Content: This tool helps you create high-quality descriptions and usage guides. You can tailor content to meet the specific needs of B2B buyers. It makes complex product information easy to understand.
  • Multi-channel Syndication: WISEPIM sends your product data to many different platforms at once. It connects to webshops, marketplaces, and partner portals. This ensures your data stays accurate on every site.
  • Workflow Automation: The system automates how you create and approve marketing content. It speeds up the review process for new products. This helps you launch updates and new items much faster.

Common Mistakes with B2B marketing

  • Treating business buyers like individual shoppers. Business purchases involve many people and focus on long-term profit rather than quick emotions.
  • Using generic marketing messages. You need to tailor your content to specific industries and the specific job roles of the people you want to reach.
  • Keeping sales and marketing teams separate. When these teams do not work together, they send mixed messages and lose potential customers.
  • Ignoring customers after they buy. Business relationships depend on trust and support, which helps keep customers coming back for years.
  • Failing to track data. You must analyze how your campaigns perform so you can stop doing what does not work and save your budget.

Tips for B2B marketing

  • Map out every step of the buyer journey. Identify the decision-makers and the specific problems they need to solve. This helps you create content that speaks directly to their needs.
  • Create educational content that offers real value. Focus on solving business challenges and showing the return on investment. Avoid just listing product features.
  • Use CRM and marketing automation tools to manage your leads. These platforms help you send personalized messages and automate daily tasks. This makes your marketing more efficient.
  • Connect your sales and marketing teams so they work toward the same goals. Ensure they use the same messaging. Set a clear process for when a lead is ready for the sales team.
  • Track data that shows actual business growth. Focus on lead quality and customer acquisition costs rather than just social media likes. This proves the true impact of your work.

Trends Surrounding B2B marketing

  • AI-powered personalization and automation: Utilizing AI for dynamic content delivery, predictive lead scoring, and automated campaign workflows to enhance buyer journeys.
  • Rise of Account-Based Marketing (ABM) at scale: Implementing technology-driven strategies to deliver highly targeted and personalized experiences to key accounts.
  • Emphasis on first-party data and privacy-compliant strategies: Adapting marketing efforts to reduced reliance on third-party cookies and evolving data privacy regulations.
  • Omnichannel experience with headless commerce integration: Providing seamless and consistent customer experiences across all touchpoints, often facilitated by flexible headless architectures.
  • Sustainability and ethical sourcing transparency: B2B buyers increasingly prioritize suppliers who demonstrate strong environmental, social, and governance (ESG) commitments.

Tools for B2B marketing

  • WISEPIM: Centralizes and enriches product data, ensuring consistent, accurate, and channel-ready information for all B2B marketing initiatives and sales touchpoints.
  • HubSpot: An integrated platform offering CRM, marketing automation, sales, and customer service tools specifically designed to support B2B growth.
  • Salesforce Marketing Cloud: Provides comprehensive marketing automation, email marketing, and journey building capabilities for complex B2B campaigns.
  • LinkedIn Sales Navigator: A dedicated tool for identifying, connecting with, and building relationships with B2B prospects and decision-makers.
  • Contentful: A headless CMS that enables businesses to manage and distribute B2B content flexibly across various digital channels and platforms.

Related Terms

Also Known As

Business-to-business marketingIndustrial marketing