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Product Information Management (PIM)

Core Concepts1/5/2026Basic Level

A centralized system for managing and distributing product information across all sales channels and marketing platforms.

What is Product Information Management (PIM)? (Definition)

A PIM system is a software tool that stores all your product details in one central location. It helps you collect, update, and share product data across different webshops and marketplaces. This ensures that customers see the same accurate information everywhere they shop. Using a PIM makes it easier to manage large catalogs and keep your data consistent.

Why Product Information Management (PIM) is Important for E-commerce

A PIM system is a software tool that helps e-commerce businesses manage large product catalogs. It brings all your product data together into one central place. This prevents manual errors and helps you launch new products much faster. Customers see the same accurate information across every sales channel. Reliable product details build trust with shoppers and lead to more sales.

Examples of Product Information Management (PIM)

  • 1Storing all product descriptions, technical specs, and images for thousands of items in one central location.
  • 2Adjusting product data automatically to fit the specific requirements of different online marketplaces.
  • 3Organizing product information in multiple languages to help you sell to customers in different countries.

How WISEPIM Helps

  • Efficient updates: The simple interface helps you update and improve product details quickly.
  • Easy selling: You can send correctly formatted data to any sales channel with a single click.
  • Accurate information: Built-in checks make sure your product details are complete and correct before they go live.
  • Faster work: Bulk editing and automation tools reduce the need for manual typing and repetitive tasks.
  • International reach: The system supports multiple languages and global marketplaces to help you sell in different countries.

Common Mistakes with Product Information Management (PIM)

  • Treating PIM as only an IT project. You must involve marketing and sales teams to ensure the system meets their daily needs.
  • Moving data into the system without setting quality rules first. You need clear standards to keep your product information accurate.
  • Uploading messy or incomplete data. You should clean and improve your product details before you put them into the PIM.
  • Thinking the work is finished after the initial setup. You need to plan for the daily effort of updating data and adding new products.
  • Keeping the PIM separate from other systems like your ERP or webshop. Failing to connect these tools creates disconnected islands of information.

Tips for Product Information Management (PIM)

  • Create a clear plan for your data and rules before you start using a PIM. This keeps your information accurate and consistent from the beginning.
  • Include people from marketing, sales, and IT early in the project. This ensures the system meets everyone's needs so they will actually use it.
  • Clean and improve your current product details before you move them into the PIM system. This prevents old mistakes from spreading to your new tool.
  • Launch your PIM in small steps. Start with one important product category to show results quickly and fix any process issues early.
  • Check your PIM workflows and connections regularly. Update them as your business grows to make sure the system still works for your current needs.

Trends Surrounding Product Information Management (PIM)

  • AI-driven data enrichment: AI tools automate attribute extraction, generate product descriptions, and suggest data improvements, significantly reducing manual effort.
  • Headless PIM architectures: Increased adoption of headless PIM for greater flexibility in content delivery, enabling businesses to publish product data to any frontend or touchpoint via APIs.
  • Automation of data workflows: PIM systems integrate with other tools to automate data validation, translation, and distribution processes, improving efficiency and time-to-market.
  • Sustainability data management: PIM solutions are evolving to manage and distribute sustainability attributes (e.g., carbon footprint, certifications) to meet consumer demand and regulatory requirements.
  • Enhanced personalization capabilities: PIMs enable more granular segmentation and delivery of product content, supporting hyper-personalized customer experiences across various channels.

Tools for Product Information Management (PIM)

  • WISEPIM: A comprehensive PIM solution designed to centralize, enrich, and distribute product information efficiently across all channels.
  • Akeneo: A leading open-source and enterprise PIM platform known for its user-friendly interface and extensive customization options.
  • Salsify: A cloud-native Product Experience Management (PXM) platform that combines PIM, DAM, and syndication capabilities.
  • inriver: A powerful PIM solution that focuses on product storytelling and enabling rich product experiences for omni-channel commerce.
  • Magento / Adobe Commerce: An e-commerce platform that benefits significantly from PIM integration for managing complex product catalogs and ensuring data consistency.

Related Terms

Also Known As

Product MDMProduct Data ManagementProduct Content Management