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Smart Insights

What changed and why, ranked across revenue, margin, returns and data quality

In focus
Critical

You have bestsellers losing money

3 products sold below cost. Worst: Mechanical Keyboard TKL - Brown Switch at -11.4% margin (-870 EUR).

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Recoverable

€1.7K

Estimate based on this report.

In this finding

Mechanical Keyboard TKL - Brown€ -870
USB-C Hub 8-in-1€ -540
Laptop Stand Aluminium€ -330
Recoverable
€18.3K
At risk
€28.4K
Upside
€24.3K
10 signals this period

Largest signal in each category. Findings can overlap; these amounts are not additive or a forecast.

Protect revenue

Warning
€18.3K Recoverable

Returns are eroding revenue

214 refunded orders, a 7.2% return rate, cost 18,260 EUR this period.

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Warning
€11.5K At risk

Revenue is down versus the previous period

Revenue fell 12% versus the prior period. Check stock-outs, channel mix and your biggest decliners.

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Warning
€28.4K At risk

High-value customers are slipping away

69 previously active customers worth 28,400 EUR in lifetime revenue have drifted into at-risk segments. A targeted win-back beats acquiring brand-new buyers.

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In this finding

At Risk (38)€18.9K
Can't Lose (9)€7.3K
About to Sleep (22)€2.2K
Warning
€6.4K Recoverable

Bol.com returns are an outlier

Orders from Bol.com are returned at 14.6% versus your 7.2% average, costing 6,400 EUR. Check listings, sizing and fulfilment on that channel.

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In this finding

Bol.com€6.4K
Warning
€11.8K At risk

Out-of-stock products are still in demand

9 out-of-stock products generated 11,840 EUR before selling out. Restocking protects that revenue.

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In this finding

Wireless Earbuds Pro€4.2K
Standing Desk 120cm€3.1K
4K Webcam€1.8K

Capture upside

Opportunity

Return rates differ by data quality

Low-quality products (grade D/F) are returned at 18.1% versus 2.1% for grade A. Review return reasons and product content to investigate the difference.

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Opportunity
€24.3K Upside

Google Shopping sells on weak product data

Google Shopping drives 31% of sales (24,300 EUR) but those products average a 52 quality score (grade D/F). Enriching them lifts conversion on your busiest channel.

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In this finding

Google Shopping€24.3K
Opportunity
8.6K Upside

You rank for demand you are not capturing

12 search terms send you 8,600 monthly impressions from page 2 of Google, yet none are tracked. 'standing desk' alone gets 3,200 impressions at position 12.

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In this finding

standing desk (pos 12)3.2K
ergonomic chair (pos 9)2.1K
monitor arm (pos 14)1.5K
Opportunity
142 Upside

Shoppers search for things they cannot find

'standing desk mat' returned no results 142 times. These are demand signals and merchandising gaps.

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In this finding

standing desk mat142
vegan leather chair88