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OUR SECURITY PLEDGE

Security watchtower

Know when your store needs a security update.

Security watchtower keeps an eye on the software your store runs on and tells you, in plain language, when a known vulnerability affects your version. It is included in every plan, free included, because protecting a store should not depend on its budget.

  • Included in the free plan. No security add-on.
WISEPIM owl keeping watch from a security radar tower

Key features

  • Watching for you

    Public vulnerability records, publisher disclosures and package feeds, checked several times an hour.

  • Matched to what you run

    Only vulnerabilities that affect your recorded, verified versions turn into warnings.

  • Checked by a person

    Every warning is reviewed and approved by a person before it reaches you.

01 · WHAT IS CHANGING

Vulnerabilities are being found faster than ever.

AI now helps researchers uncover weaknesses in software that has been tested for years. That is good news: every flaw that is found can be fixed. It also means more fixes, published more often, for the platforms and plugins stores rely on.

As discovery speeds up, the window between a published fix and an attack gets shorter. The stores that stay safe are the ones that hear about the right update early and act on it. Without a security team, a timely heads-up tells you what needs attention. With one, it still saves the hours that matter most.

Read Mozilla’s account of AI-assisted security research

02 · OUR PROMISE

We don’t want to charge for safety.

Behind every store are people: the owner who built it, the team who runs it and the customers who trust it with their details. When we can see a risk coming, we feel a responsibility to say so. That is why Security watchtower is part of WISEPIM for everyone, on every plan, and why it watches the whole stack your store runs on, not only our own software.

Safety without a paywall

Security warnings are included in the free plan as well as in paid plans. You will never have to upgrade to hear about a risk that affects you.

Not only for WISEPIM

Your store runs on platforms, plugins, hosting and databases that we do not make. We watch the supported ones too, because that is where most risk comes from.

We come to you

You should not have to search vulnerability databases yourself. When something affects your store, a reviewed warning arrives in your inbox and in WISEPIM.

03 · HOW IT WORKS

From a public report to a clear heads-up.

Follow one warning from the moment a vulnerability is published to the moment your team knows what to do.

A warning, explained

Start with trusted public sources

Publisher disclosures, public vulnerability records and package feeds reveal risks across supported store technology, including platforms and plugins outside WISEPIM.

The wider ecosystem
WooCommerce
Shopify
Magento
Software publishers
Cataloged technologies
Package feeds

Configured coverage catalog. Source availability varies.

Security watchtower

Two checks before any warning is sent

Verified affected version
Human review and approval
Security message
Illustrative warning

Reviewed by a person

An update needs your attention.

A known vulnerability affects a verified version in your store. Here is what it means and what to do next.

Affected version
Verified against your inventory
Next step
Review the recommended update

Your team stays in control

The same care. Every plan. Including free.

An explanation of the process, not a live alert feed.

04 · IN YOUR ACCOUNT

Your store’s technology, in one place

Choose your platform, plugins, PHP version and database from 184 technologies. Logos, versions and how you verified them sit side by side, so you can see at a glance what still needs checking.

Security watchtower settings for a WooCommerce store. Example data.

Matched to your versions

Known vulnerabilities, sorted by what they mean for you

Each vulnerability shows whether your version is affected, still needs checking or is already being exploited. Nothing is sent to you until a person has reviewed it.

Vulnerabilities matched to the recorded stack. Example records, not real reports.

05 · WHAT WE WATCH

Your whole ecommerce stack, not only WISEPIM

We follow public vulnerability records, publisher disclosures and package feeds for the platforms, plugins, languages and databases stores run on. What we can match depends on the sources available and the technology recorded in your account.

A vulnerability database the watchtower keeps up to date

Behind every warning is a database of more than 55,000 known vulnerabilities in ecommerce platforms, plugins, themes and the software underneath, going back to 1996. The watchtower maintains it on its own: it adds new reports as they appear, updates records when publishers change them, marks the ones attackers are actively using and explains each one in plain language.

Known vulnerabilities
55,000+
Technologies we match
184
History going back to
1996
New reports checked
Every 15 min
Magento / Adobe CommerceWooCommerceWordPressShopwarePrestaShopOpenCartPHPMySQLMariaDBAkeneoPimcoreSyliusMedusaDjangoNode.jsPostgreSQLRedisOpenSearchn8n

Honest about what it does

Security emails are on by default for every WISEPIM user, and you can turn them off at any time. A warning is only sent when a verified version is affected and a person has approved it.

If we do not know your version, we will not pretend to. Security watchtower is an early-warning service, not a penetration test and not a guarantee that a store is secure.

FAQs

What our promise means for your team

Still have questions?

Can't find the answer you're looking for? Please get in touch with our team.

Contact Support

Yes. Security watchtower is included in the free plan as well as paid plans. We do not want cost to stand between your team and a relevant security warning, so there is no paid security add-on to unlock it.

No. It helps you follow risks in the supported technology your store depends on, including platforms, plugins and runtimes outside WISEPIM. What we can match depends on the technology you record, your verified versions and the sources available. It does not cover every product or plugin in existence.

Yes. Plugins and themes are where most WordPress problems start, so the watchtower follows more than 40,000 known vulnerabilities across more than 18,000 of them, including ones that have no fix yet. With a WooCommerce connection, your active plugins and their versions are picked up automatically. Otherwise, add a plugin in Security watchtower settings by its exact name or wordpress.org slug, such as elementor. Plugins you had built yourself, or premium plugins that have never had a public report, cannot be matched.

We aim to help your team act sooner, but we do not promise instant alerts or a fixed response time. Source availability, version verification and human approval all affect timing. Keep following urgent guidance from your software publishers and hosting partner too.

No. A warning identifies a known vulnerability affecting a verified version, not evidence that your store has been compromised. Security watchtower does not scan for intrusions or install patches. Your team remains responsible for assessing the guidance, applying updates and checking the result.

A safer ecosystem starts with looking out for each other.

Bring your store’s technology into view and give your team a head start on every important update. Security watchtower is free on every plan, because safety should be within everyone’s reach.

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