Your Store's
AI Product Expert
Stop losing sales to unanswered questions. WISECHAT is an AI shopping assistant that lives on your storefront, knows every product in your catalog, and speaks your brand voice, powered by the structured data already in WISEPIM.
Key features
Knows Your Entire Catalog
Generic chatbots scrape your site and hope for the best. WISECHAT draws from your structured WISEPIM data: every attribute, every variant, every price point. No guessing. Just answers.
Speaks Your Brand Voice
Every response follows your Knowledge Library: tone of voice, forbidden words, target audience profiles. WISECHAT doesn't sound like a robot. It sounds like your best sales associate.
Install in 5 Minutes
Paste one script tag into your storefront. Configure data access, appearance, and persona in WISEPIM. Your AI shopping assistant is live with no development team needed.
“We installed WISECHAT on a Friday afternoon and by Monday morning it had handled 200+ product questions with zero escalations. Customers are finding the right products faster, and our support team finally has time to focus on real issues.”
Head of E-commerce
Home & Garden Retailer, 8K+ SKUs
An AI Shopping Assistant That Actually Knows Your Products
WISECHAT answers product questions, compares items, and guides shoppers to the right purchase, all using your real, structured product data from WISEPIM.
Generic Chatbots Scrape. WISECHAT Knows.
Chatbase, Tidio, and other chatbot builders scrape your website and build a knowledge base from unstructured HTML. WISECHAT connects directly to your structured product catalog in WISEPIM: every attribute, variant, price, and stock level is queryable in real time.
Structured Data, Not Scraped HTML
Other chatbots read your product pages like a human would: messy HTML, inconsistent formatting, missing data. WISECHAT queries your WISEPIM catalog directly with clean attributes, normalized values, and complete variant matrices. The difference shows in every answer.
Guided by Your Knowledge Library
Upload your brand guidelines, tone of voice, and product expertise to WISEPIM's Knowledge Library. WISECHAT automatically applies them to every response. No prompt engineering. No off-brand answers. Just consistent, expert communication.
From Chat to Cart
WISECHAT doesn't just answer questions, it drives purchases. Product cards with images, prices, and direct links appear inline. Shoppers go from 'do you have this in blue?' to the product page in one click.
Structured Intelligence
Every Shopper Question. Answered Instantly.
See how WISECHAT turns common shopping questions into conversions using your actual product data.
The Product Finder
Shopper asks:
“I need running shoes under €120 in size 43 with good arch support”
WISECHAT does:
Queries your catalog by price range, size availability, and product attributes. Returns matching products with images, prices, and direct links, ranked by relevance.
The Comparison Shopper
Shopper asks:
“What's the difference between the Pro and Plus model?”
WISECHAT does:
Pulls structured specifications for both products and generates a side-by-side comparison highlighting key differences in features, materials, and price.
The Size Advisor
Shopper asks:
“I'm usually a medium in Nike, what size should I get in your brand?”
WISECHAT does:
References your size guide data from the Knowledge Library, cross-references with the specific product's fit notes, and recommends the right size with confidence.
Shoppers Who Chat, Buy More
E-commerce stores using AI shopping assistants report measurable improvements in conversion, engagement, and support efficiency.
What WISECHAT Can Do
An AI shopping assistant that goes beyond basic FAQ bots. WISECHAT understands your products, your brand, and your customers.
Product Discovery & Recommendations
Natural language product search, filtered by any attribute in your catalog. Size, color, price range, material, compatibility: if it's in WISEPIM, WISECHAT can search by it and recommend the best match.
Inline Product Cards
Answers include rich product cards with images, prices, stock status, and direct links to product pages. Shoppers can browse and buy without leaving the conversation.
Brand-Guided Responses
Every answer follows your Knowledge Library rules. Tone of voice, forbidden words, competitor mentions, upsell strategies: all applied automatically. Your chatbot sounds like your team, not like generic AI.
Live in 5 Minutes. No Developers Needed.
Getting WISECHAT on your storefront is as simple as pasting a script tag.
Paste the Snippet
Copy the embed code from your WISEPIM settings and paste it into your storefront's HTML. One script tag, that's it. Works with Shopify, WooCommerce, Magento, and any custom store.
Configure in WISEPIM
Choose which product categories are queryable, set your brand colors and logo, pick a persona, and toggle capabilities like product comparison and lead capture. All from your WISEPIM dashboard.
Go Live
Your AI shopping assistant is immediately available to every visitor. It knows your products, speaks your brand voice, and works 24/7 with no training, no scripts, and no maintenance.
Your Widget. Your Brand. Your Rules.
WISECHAT adapts to your storefront, not the other way around. Customize every aspect of the widget to match your brand identity.
One Widget, Multiple Storefronts
Managing multiple e-commerce brands? Each store gets its own WISECHAT instance with its own brand voice, product catalog, and configuration. Deploy across your entire portfolio from a single WISEPIM dashboard. Each widget is independently customizable with different colors, personas, and data access per storefront.
FAQsFrequently asked questions
Explore the WISECHAT Guide
Learn how to install, configure, and optimize WISECHAT for your storefront, from embed setup to Knowledge Library best practices.
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